Customer Support

Ultra Electronics CCS provides a full range of after sales services. We provide support to all our systems and equipment throughout their life. Uniquely, we support third party supplied naval electronics assemblies where the OEM is no longer prepared to do so. Our services include obsolescence management and resolution, technology refresh, a spares and repairs service and field service. We also provide maintainer and operator training and can tailor complete logistics support packages as required. We can model life cycle costs and advise customers on the most cost effective way to support their equipment through life and to maximise system availability.

We strive to deliver support solutions that meet our customers’ expectations and achieve their satisfaction.
 

Capabilties

  • Help Desk Facilities
  • Technical Publications
  • Customer Support Web Based Portal
  • Training
  • Spares / Repairs
  • Obsolescence Scanning
  • ILS/ALS/CLS Capability
  • Field Service Support

 

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